Discover how Indiska implemented the Sitoo mPOS – by themselves

The Challenge

Indiska's old POS system was one of the biggest pain points and hindered the company from being mobile and providing true omnichannel.

Before choosing Sitoo, Indiska evaluated several suppliers to find the perfect match. They were looking for a POS system enabling real-time data across all touch points, that could handle campaigns in a more flexible way and were built to support fashion retail. Indiska was also looking at what other brands were doing and Sitoo ticked all the boxes.

Indiska's Product Owner Shovita Bishwa says the choice of POS was based on three main criteria:

  1. Ease of omni-channel transformation
  2. Improved store associates’ working environment
  3. The ability to provide a better customer experience


Budget and resource constraints

Because of budget and resource constraints, Indiska decided to do all the implementation of the system in the stores by themself. It was an enormous task given the number of stores and their geographical spread, but the determination in the company and among the associates was strong.

The Outcome

It took Indiska about four months to roll-out Sitoo in all 70 stores in Sweden, Finland and Norway.

“Our figures are better this year than the year before, and we’ve been beating the results every day. The selling process is faster, as well. With POS processes being faster and store associates having access to all stocks, it’s easier for them to provide customers with what they want. The store associates can also access our eCommerce on the iPad, which is great,” says Shovita.

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Learn more about how Indiska’s store associates implemented Sitoo in their stores by themselves. Fill in the form to download the case study.

Other Successful Cases

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Mathilda Sällberg, Global Retail Buyer at Happy Socks:

"One of the key drivers for us choosing Sitoo as our global point of sale system has been how simple it is to operate, to roll-out and to scale. In addition, Sitoo gives us sales data from our different markets collected in one place."

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Kent Karlsson, CIO at Daniel Wellington:

"We were impressed with Sitoo from the start and their solution is the perfect fit. Not only is it simple to use and able to scale with our growth, it’ll also help us deliver an even better experience to our customers, whether that’s in store or online."

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Finn Stenberg, COO at Nudie Jeans:

"With Sitoo it becomes easy for us to open up new stores all over the world and to synchronize e-commerce with physical stores."