Rally House encountered major issues with their previous POS system, especially with its integration into their NetSuite ERP, which caused frequent disruptions. They decided to find a robust, reliable solution that wouldn’t be affected by ERP or payment system downtimes.
Sitoo’s POS, being focused solely on brick-and-mortar retail, became their solution of choice. The system needed to manage their vast inventory, which exceeded a million SKUs, with plans for expansion. Sitoo handled the challenge seamlessly, offering plug-and-play integration that required no backend process changes.
The implementation, which typically takes months, was completed within just two weeks, with the first store launching six weeks after signing the contract. Rally House opened 50 stores during the rollout, experiencing no major issues. The smooth integration and minimal disruption allowed their technical team to focus on other tasks. The company also praised Sitoo for its scalability and efficient, worry-free operations. Overall, the experience exceeded expectations, transforming their retail operations.
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