Retail Breakfast Club

The power of physical stores in the ever-changing world of retail

Since 2014 retailers and experts from the Nordic region have gather for the Retail Breakfast Club. Now it's the first time out for Retail Breakfast Club in Gothenburg. Come and hang out, have breakfast, mingle and be inspired by world-class speakers. And if that’s not enough – you’ll be one of the first people to get a sneak peek into the future of Point of Sale (POS).

New tech and changing customer behavior means new opportunities

Jens will give you an energy boost with insights into how physical stores are becoming increasingly important and how the combination of new technology and changing customer behavior creates both new challenges and new opportunities.

Jens Levin

CEO and Co-founder, Sitoo

How to provide a world-class customer experience in retail

Bård is very passionate about premium customer experiences and business development within retail. Hear him talk about how important it is to ensure first-class, unique customer experiences across channels and markets.

Bård Kvamme

Director, Norrøna

How to create data-driven CX that your customers will love

Johan has a broad understanding of what is required to succeed in creating loyal customers. For 15 years, Johan has helped companies and organizations become more data-driven from a customer experience perspective.

Johan Nyrelli

CXM and CRM Strategist, Voyado

Agenda

08:00

09:00

Breakfast mingle & registration

The morning starts with a nice breakfast buffet. Have a coffee, something to eat and talk to business colleagues. Take the chance to get a demo and chat with industry experts, before it's time for the seminar.

09:00

10:30

Seminar on stage

Listen to, be inspired by and gain new insights from industry experts on how to get a head start in the ever changing world of retail.

10:30

11:00

Sneak peek into the future & after-mingle

Stay and mingle and get a sneak peak into the future of POS.

Venue

Filmstaden Bergakungen
Skånegatan 16 B, 402 22 Göteborg

Get here

Every year, retailers & experts from all over the Nordic region gather in Stockholm to participate in the Retail Breakfast Club.

Google

Anna Wikland, Industry Head Retail at Google, talked about the rapid digital development and the retail of the future.

Facebook

Sam Rihani, Country Manager at Facebook, spoke about the mobile movement and the importance to be where the customers are.

Spotify

Joel Brosjö, Vice President at Soundtrack Your Brand, spoke about how the power of music affects the shopping experience.

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